Internet Pharmacy Protocol

Springfield Veterinary Center Pharmacy Protocol

The entire team at Springfield Veterinary Center is committed to helping your pet enjoy a happier and healthier life. Veterinary medications dispensed in our veterinary clinic come from a qualified team who can answer your questions and assure you that your animal companion has the proper drug, dosage and most importantly a safe product. When medications are involved, our primary goal is to ensure that you not only receive the proper medication but also any of the pertinent safety information as it pertains to your individual pet’s medical condition.

We offer a wide range of medications in our veterinary clinic. If we do not have a medication in-house, we can provide a written prescription, special order the medication, or send you to our preferred on-line pharmacy, Vet’s First Choice where your companion’s prescriptions automatically upload to their patient file. We make every effort to be sure to provide your animal companions with safe and effective pharmaceutical products.

Veterinarian-Client-Patient Relationship

If your pet needs a medication, the Virginia Board of Pharmacy stipulates that there must be a valid veterinarian-patient-client relationship. This means that in order for us to be able to fill any prescriptions one of our veterinarians needs to have examined your animal within the past twelve months. Some
medications require follow up appointments and/or labwork to help monitor the response and risks associated with the use of the medication.

Refill Requests

Most of our prescription requests will be filled within the same day but we ask that you allow 48 hours for any prescriptions to be filled to allow our team to review the request and your pet’s medical record.

Online Pharmacy Prescriptions

We will no longer approve or authorize fax prescription requests from pharmacies that strictly have an online presence. Examples include Chewy, 1-800 PetMed, Vetrx. This process is inefficient, error ridden, and time consuming. We can better serve you by focusing our team’s time and talents on in-clinic care.

If the convenience of home delivery is your goal, we recommend Blue Rabbit where your pet’s prescriptions automatically sync with their medical record. Prescription medication requests can be made online. Visit

If you prefer to use an online pharmacy other than Blue Rabbit, we will provide you with a written prescription that can be picked up at the clinic or mailed to you for a nominal fee. For your convenience, we recommend that you ask for written prescriptions at the time of your pet’s routine veterinary visits.
If your pharmacy cannot accept a properly written prescription, we recommend that you look elsewhere.

We try to be competitive with our pricing and attempt to use rebates and coupons whenever possible. We fully realize the expense that can be involved with caring for your animal companions. Our goal again is for your pets to live happier and healthier lives and we want our clients to be informed and aware of their options. Most importantly, we appreciate the opportunity to help you and your pets.

Please visit the links below for further safety recommendations and information

The Springfield Team